The client found that (in 8.0.2) when he goes to add an address to a CC box, if he starts typing an address it auto-fills (like Outlook). This is new in PE, but there is a BIG catch. His issue is that it did not always work.

We researched it and found that there is a section in the User.ini called [AutoComplete], and there was a list of names and email addresses in that section. Any of these names will Auto-Fill a CC box in an outgoing email. Next question; how did they get there? We added a CC using the old GoldMine method (click Add|Contact and searched for the CC recipient). Once this was done, the address we searched to was added to the TOP of the [AutoComplete] section of the User.ini. When we sent a subsequent email and went to the CC line, if we began typing, the name auto-filled.

In order for this to work you need to click in the CC box, as if you were about to manually enter the recipient address. Not well-documented, but it can be a time-saver, especially when you CC the same contacts regularly.

After researching the issue we found that the digital signature used with GoldMine 8.0.x expired in early December. In a Vista environment, this means that if the Vista User Account Control (UAC) feature is turned "On," GoldMine will not be allowed to run.

UAC is a feature that is built into Vista, Server 2008 and Windows 7. It appears as a warning messages asking for confirmation when you double-click on an icon. Many users have, long ago, turned UAC "Off". Some Programs however (eg. QuickBooks), require the UAC.

Your two options are to run Vista with UAC turned "Off"

or

upgrade to version 8.5.x of GoldMine. (If your Maintenance contract is current, there is no charge for the software and you can take advantage of some new features and fixes, along with an active digital certificate.)

Contact Core today to check your eligibility.

--this one gives you a record count:

select count(accountno) from contact1

-- this one should come back as zero:

select count(accountno) from contact1
where accountno not in (select accountno from contact2)

--this one should have less than 5:

select count(accountno) from contact2
where accountno not in (select accountno from contact1)

--lastly, check your history:

select count(accountno) from conthist
where accountno not in (select accountno from contact1)

If any of the last 3 queries results in any value above 20, you should contact your Goldmine Consultant  and discuss methods of cleaning your database.

1. On the server running the email router, navigate to the directory where the email router service is installed
2. Delete the file - it will be recreated when the service starts.  
3. Start the service

8. Go to the Advanced Options window and set the ports to match the definitions you have just made in stunnel.conf.  Also, you will probably have to activate the "This server requires authentication" option in the SMTP half of this window.
9. Finally, go to the Gmail account on the Gmail web page and go to your settings area and enable pop3 access. I found that enabling it for ‘all messages than come in from now on’ was the best option.
 


Not to worry: here is the solution.

For the User who is working with said query, add the following to the [Goldmine] section of their user.ini file:

sqlquerylimit=50000

This will increase the viewed limit to 50,000. You can, of course, enter in any number; 50,000 is just an example.

Also, if  a user needs to see a larger number of items on their Details Tab, add this as well:

mssqlmaxbrowserec=xxxxx   where "X" is the number of maximum records you want to view.

 NOTE:  Increasing the size of the view can tend to slow down your Goldmine access:  only add this code if it is absolutely necessary.