Microsoft CRM - The email router service will not start

The file: Microsoft.Crm.Tools.EmailAgent.SystemState.xml  is corrupt.  The file size is probably 0 K.  To fix the problem (as always - back up before performing these steps):

  1. On the server running the email router, navigate to the directory where the email router service is installed
  2. Delete the file - it will be recreated when the service starts.  
  3. Start the service