We received a call from a client who wondered why the GoldMine Auto-Fill address function was intermittent. Intermittent?? We did not even know it existed!

The client found that (in 8.0.2) when he goes to add an address to a CC box, if he starts typing an address it auto-fills (like Outlook). This is new in PE, but there is a BIG catch. His issue is that it did not always work.

We researched it and found that there is a section in the User.ini called [AutoComplete], and there was a list of names and email addresses in that section. Any of these names will Auto-Fill a CC box in an outgoing email. Next question; how did they get there? We added a CC using the old GoldMine method (click Add|Contact and searched for the CC recipient). Once this was done, the address we searched to was added to the TOP of the [AutoComplete] section of the User.ini. When we sent a subsequent email and went to the CC line, if we began typing, the name auto-filled.

In order for this to work you need to click in the CC box, as if you were about to manually enter the recipient address. Not well-documented, but it can be a time-saver, especially when you CC the same contacts regularly.